2017 Development Scheme
We have just completed our 2017 Development Scheme. The website has interviewed the Managing Director, Alan Miles, on the scheme and its targets.
Q: Is every development course the same?
No, each Development Course we have done is different.
This time, for the first time:
- We visited an RDC
- Had a session with Rachel, our Driver Liaison Manager, re how we have tried to engage drivers more
- Met with a Consultant – different slant on business
- Each scheme has been better than the one before as we continuously learn, change and adapt
This is the fourth scheme we have run.
Q: Why have we had charity projects on each course? Alan explained.
- Work as a team
- Innovation/idea generation
- Work with numbers
- Do good
- Network
- Success in action
- Plan
- Set the bar high
- Develop an interest
- Get job satisfaction
- Streetwiseness
- Create real competition
- How cooperation works
- Get your brains working
- Creativity
The success or otherwise tell me a lot about the individuals.
- Who can really deliver?
Since we started the development course, we have raised over £50k for charity.
Q: What have you wanted to achieve with the delegates?
To learn about themselves:
- Open your minds
- Get your brain working
- Starting for each of you to get to know yourselves
- For you to understand your weaknesses and have an action plan to deal with
- Improve how you listen
- Understand how to question and research
- Build self presentation
- Understand how little you know
- Break you out of the cycle of just doing enough to survive
- Open your creative minds
- Learn about how to recognise and control instinct
- Rough you up a little so you can be more resilient
- Think more, but not too much
- Understand what relationships are
- How you deal with stress
- Get more discipline into your mind set
- Really understand and plan to apply 100 tips for success – we have done a lot of work on this
About Maxi:
- Added value
- How we gain business
- How we keep business
- How we work out prices
- Customer presentations
- Complexity of business
- Credit checks
- Insurance
- Risk
- Health and safety/risk assessments
- History culture
- How I manage it
- Driver retention
- How we plan
- Why we subcontract
- How we make profit
- How we develop profitability through combinations
- Servicing/MOTs
About the market:
- Competitors
- Financials
- Personnel legislation
- Health and safety legislation
- Statistics
- Economic data
- Brexit
- How it is changing
- Other companies’ culture
- What purchasers do
- VOSA
- Security awareness
- How a Distribution Centre works
- The shipping world
- Market balances
Q: What do you want the delegates to do now?
Immediately impact profits through:
- Work on combinations to mix Scotland with Ireland
- Build more third party work – all
- Build relationships with each other for business benefit
- Warrington/Warwick – work closer together re backloads
- Talk and question more back at the Depots
- Come forward with ideas
- Look at routes taken/mileage more and challenge
- Be aware and act on risk to safety
- Be hungry for success
- Be competitive
- Apply for jobs when they come up and if you don’t get them, use as a learning tool
- Keep learning
- Research more
- Mentor others and look to be mentored
- Manage your Managers
- Know when to say no
- Develop a passion for a specialist subject, like me with shipping
